Shipping policy

Shipping Policy

At Prestige Pet Co, we aim to process and ship orders as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days
  • Orders placed on weekends or holidays will be processed the next business day

Shipping Time

  • Standard shipping usually takes 5–10 business days, depending on your location
  • Shipping times may vary due to carrier delays or high-volume periods

Shipping Charges

Shipping fees are calculated at checkout and displayed before payment is completed.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Address

Please ensure your shipping address is accurate. Prestige Pet Co is not responsible for delays or lost shipments due to incorrect address information provided at checkout.